Help: 2-1-1 didn't work from my phone

Call 888-553-5778 (Toll-Free) instead. If you have a hearing impairment, you can dial 7-1-1 and ask to be connected to 2-1-1.

Help: 2-1-1 doesn't work in my office

PA 2-1-1 Southwest is working with all telephone service providers to ensure that the 2-1-1 number is accessible to everyone.  To reach 2-1-1 by calling from within a workplace, organization, or company, the phone system must be programmed to allow it.  Please ask your telecommunications or IT department to grant permission to this new dialing code.

I can't find what I need on the website

You can call 2-1-1 24 hours a day, 365 days a year to get connected to resources. You can also email for help.


We are here to help you!